b1111 Responsible Gaming
— Play Smart, Stay in Control
At b1111, we believe that gambling should always be entertaining — never distressing. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to stay in control of their play at every stage.
Features Built to Keep You Safe
b1111 provides a full suite of responsible gaming controls that you can activate directly from your account settings at any time — no waiting, no approval required.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases are subject to a 24-hour cooling period to protect impulsive decisions.
Loss Limits
Define the maximum amount you are comfortable losing over any given daily, weekly, or monthly period. When your net losses reach that threshold, further wagering is automatically paused until the period expires. This tool is especially useful for players who want to cap downside risk during high-variance game sessions.
Session Time Limits
Choose how long you want each gaming session to last — from 30 minutes to several hours. When the limit is reached, b1111 will display a clear on-screen reminder and log you out automatically. You can also enable periodic reality-check notifications that appear at set intervals to remind you how long you have been playing.
Cooling-Off Period
If you feel you need a short break from gambling, you can place your account on a cooling-off period ranging from 24 hours to 6 weeks. During this time your account remains accessible for viewing your transaction history, but all betting and deposit functions are disabled. You can set a cooling-off period in your account settings at any time.
Self-Exclusion
For players who need a longer or permanent break, b1111 offers self-exclusion periods from 6 months up to 5 years, as well as permanent self-exclusion. Once a self-exclusion is active, your account is suspended and you will not receive any promotional communications. Re-registration during an active exclusion period is not permitted and will be identified during KYC verification.
Activity History & Statements
Every b1111 player has access to a full, transparent record of their deposit history, withdrawal history, betting activity, wins, and losses — going back to account opening. Reviewing your activity regularly is one of the most effective habits for maintaining a healthy relationship with gaming. Your history is always available in My Account under the Statements tab.
Recognising When Gambling Becomes a Problem
Gambling is designed to be an enjoyable leisure activity. For the vast majority of b1111 players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, it remains exactly that. However, for some individuals, gambling can develop into a habit that causes financial, emotional, or social harm.
Being aware of the warning signs — both in yourself and in people close to you — is the first step toward getting help. The signs listed here are not a clinical diagnosis, but they are common indicators that professional support may be beneficial.
If you recognise three or more of these patterns in your own behaviour, we strongly encourage you to contact b1111 Support to activate a cooling-off period or self-exclusion, and to reach out to a professional counselling service.
Check In With Yourself
Honest self-reflection is a powerful tool. Take a moment to consider the following questions about your relationship with gambling. There are no right or wrong answers — this is for your benefit only.
If you answer "yes" to several of these questions on a regular basis, it may be worth speaking with b1111 Support or a professional counsellor. Getting help early is always easier than waiting until the situation becomes more serious.
b1111 Support is available 24 hours a day, 7 days a week — including during Eid, Victory Day (16 December), Independence Day (26 March), and all other Bangladeshi national holidays. You will never be turned away or judged for seeking help.
Honest Questions to Ask Yourself
Answer truthfully — this assessment is private and for your awareness only.
- Have I spent more time or money gambling this week than I intended to?
- Have I gambled with money I could not afford to lose?
- Have I placed a bet to try to recover money I had already lost?
- Have I felt anxious or irritable when I could not access b1111?
- Has anyone close to me expressed concern about how often I gamble?
- Have I kept the extent of my gambling hidden from family or friends?
- Have I considered borrowing money specifically to fund my next deposit?
- Do I find it difficult to stop gambling once I have started a session?
Managing Your Account Controls
All responsible gaming tools on b1111 are accessible directly within your account settings. You do not need to contact Support to activate limits — though Support is always available to help if you prefer to make changes that way.
The steps below outline how to locate and set each type of control. If at any point you encounter a technical issue activating a limit, contact b1111 Support via live chat for immediate assistance. There is no waiting period for activating or tightening any protective limit.
Step 1 — Log in to Your b1111 Account
Navigate to b1111 and log in using your registered username and password. Ensure you are on a private device and connection — never access your account from a shared or public device when making account changes.
Step 2 — Go to Account Settings
Click on your username or account icon in the top-right corner to open your account dashboard. From there, navigate to the "Responsible Gaming" or "Account Limits" section in the left-hand settings menu.
Step 3 — Choose Your Limit Type
Select from Deposit Limit, Loss Limit, Session Time Limit, Cooling-Off Period, or Self-Exclusion. Each option has a clear description of what it does and how it works before you confirm activation.
Step 4 — Set Your Parameters and Confirm
Enter your desired limit value or select a time period from the available options. Review the summary screen and confirm your selection. Limits that reduce your access take effect immediately. A confirmation message and email will be sent to your registered address for your records.
Step 5 — Save Confirmation for Your Records
Keep a record of the confirmation email b1111 sends when a responsible gaming limit is activated. This serves as your reference in the event of any future query. If you do not receive a confirmation email within 10 minutes, check your spam folder or contact Support at [email protected].
Support Channels for Responsible Gaming
Whether you want to activate a limit, request a self-exclusion, ask a question, or simply talk to someone about your gambling habits, b1111 Support is here around the clock — every day of the year.
Live Chat
The fastest way to reach our responsible gaming team. Available 24 hours a day, 7 days a week with no queues during off-peak hours.
Response < 3 minEmail Support
For detailed responsible gaming requests — including self-exclusion documentation, limit change history, or formal account closure inquiries.
Response < 4 hoursSend a WhatsApp message to our English-language support team for quick assistance with responsible gaming tools or account concerns.
Response < 10 minDedicated RG Team
Our responsible gaming specialists are trained to handle sensitive conversations with empathy and professionalism. All discussions are treated with full confidentiality.
No JudgmentPlay at b1111 — Always on Your Own Terms
Explore our games knowing that b1111's responsible gaming tools are always available to keep your play safe, fun, and fully under your control.
21+ only. Please gamble responsibly. b1111 is an entertainment platform for players in Bangladesh.